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Customer Service Advisor with ENGLISH and GERMAN

We are looking for candidates on the position of

Customer Service Advisor with ENGLISH and GERMAN

Location: Bydgoszcz

Our Global Welcome Centers (GWCs) provide 24x7 support for internal and external business customers, who required maintenance service, warranty support or Managed Services support. If you become one of us you can be sure that you will join a multicultural, multilingual and reputable team.

Main Duties and Responsibilities:

  • Register and entitle customer service requests
  • Route customer service requests efficiently to the proper global support organizations
  • Coordinate delivery activities with appropriate global support organizations
  • Monitor compliance with customer’s Service Level Agreements

Our requirements

  • Fluent level of English and one of the languages: German (B2 level is the minimum)
  • Customer oriented
  • Excellent in written and verbal communication
  • Computer literate
  • Ability to work in a team
  • Reliable, proactive and with positive approach

We offer

  • A permanent contract and attractive salary
  • A medical cover and other benefits
  • The possibility to log for some of your shifts from home
  • A promising career path and an individual development plan
  • An opportunity to develop your language, computer and logistics skills
  • A friendly, supportive and international work environment – you will have a chance to work with smart and open minded people
  • An opportunity to work on different shifts and have a work life balance

 

Please fill out the

application form

and add one of the following clauses in your CV:

Please fill out the and add one of the following clauses in your CV:

I hereby give consent for my personal data included in my offer to be processed for the purpose of current recruitment, in accordance with the General Data Protection Regulation (GDPR).

or

I hereby give consent for my personal data included in my offer to be processed for the purpose of current and future recruitment, in accordance with the General Data Protection Regulation (GDPR).

pdf

Java and JavaScript Developer

We are looking for candidates on the position of

Java and JavaScript Developer

Job description:

Java Developer will be responsible for develop and promote best solutions and implementations based on our stakeholder requirements. Java Developer must be driven and highly self-motivated, fast and eager learner. The person should be willing to learn the tool functionality and all internals details. Propose enhancements, refactoring’s aiming for simplification and performance.

Job requirements:

  • Masters or Bachelor’s degree in Computer Science
  • Good analytical skills
  • Experience in Java, JavaScript
  • Knowledge of XML, JSON, CSV formatting
  • Knowledge of Angular, jQuery
  • Spring Framework development
  • Git source code management
  • Team work, happy to work in a multinational environment
  • Good command of English in speaking and writing interested to learn

We offer

  • A permanent contract and attractive salary
  • A medical package
  • A promising career path and an individual development plan
  • An international work environment

 

Please fill out the

application form

and add one of the following clauses in your CV:

Please fill out the and add one of the following clauses in your CV:

I hereby give consent for my personal data included in my offer to be processed for the purpose of current recruitment, in accordance with the General Data Protection Regulation (GDPR).

or

I hereby give consent for my personal data included in my offer to be processed for the purpose of current and future recruitment, in accordance with the General Data Protection Regulation (GDPR).

pdf

Openstack Cloud Administrator

We are looking for candidates on the position of

Openstack Cloud Administrator

location: Bydgoszcz

Key responsibilities

  • Design/integration ownership for the overall OpenStack strategy/implementation
  • Installation and configuration of new cloud architectures
  • Performing routine and emergency vLab maintenance
  • Generating & updating Vab procedures & documentation
  • This position may require very limited travel

Job requirements

  • Solid understanding of Cloud Computing and the OpenStack Platform
  • Experience with Ansible automation deployment tools
  • Linux Admin & Configuration
  • Open source software tools (Grafana, Zabix...)
  • Experience with KVM/VmWare Virtualization
  • Knowledge of SDN platforms (e.g. Nuage VSP)
  • Ceph and distributed storage systems expertise
  • Strong communication skills

Key qualifications

  • Excellent communications and organizational skills
  • Strong problem solving, negotiation skills
  • Ambition to identify and implement improvements, procedures & documentation to support a continuous improvement environment
  • Ability to work with a global team
  • Bachelor / Master’s in Computer or Electrical Engineer, or Business operations
  • Fluent English

We offer

  • A permanent contract and attractive salary
  • A promising career path and an individual development plan
  • An international work environment

 

Please fill out the

application form

and add one of the following clauses in your CV:

Please fill out the and add one of the following clauses in your CV:

I hereby give consent for my personal data included in my offer to be processed for the purpose of current recruitment, in accordance with the General Data Protection Regulation (GDPR).

or

I hereby give consent for my personal data included in my offer to be processed for the purpose of current and future recruitment, in accordance with the General Data Protection Regulation (GDPR).

pdf

Tools & Reporting Specialist

We are looking for candidates on the position of

Tools & Reporting Specialist

Location: Bydgoszcz

Key responsibilities

  • Maintain required tools, databases and reports
  • Ensure that the procedures are executed on time and that databases, reports and solutions meet the demanded requirements
  • Manage escalations from the tools and data users
  • Preparation of required training material
  • Taking part in business requirements for the development of new tools

Job requirements

  • Engineering degree or equivalent in Information Technology or Computers
  • General and relational database structure knowledge
  • Advanced knowledge of Microsoft Office (especially Excel & Access including VBA scripts which can be used in the background)
  • Computer literate
  • Fluent English

We offer

  • A permanent contract and attractive salary
  • A promising career path and an individual development plan
  • An international work environment

 

Please fill out the

application form

and add one of the following clauses in your CV:

Please fill out the and add one of the following clauses in your CV:

I hereby give consent for my personal data included in my offer to be processed for the purpose of current recruitment, in accordance with the General Data Protection Regulation (GDPR).

or

I hereby give consent for my personal data included in my offer to be processed for the purpose of current and future recruitment, in accordance with the General Data Protection Regulation (GDPR).

pdf